Your Privacy
Privacy Policy
This Privacy Policy describes how personal information submitted through this website is collected, used, disclosed, and retained. This website serves no advertising, employs no analytics, and conducts no cross-site tracking. Personal information is not sold under any circumstances.
Operator
This website is operated by Deborah Innocente, also conducting business as Sudeka Interpreting, a certified English–Spanish interpreter located in Queens, New York (“we,” “us,” or “our”). Questions regarding this Policy or the handling of personal information may be directed to sudekallc@gmail.com.
Information We Collect
We collect only the information that visitors voluntarily provide, together with the limited technical data that any website receives in the ordinary course of operation.
Information Submitted Through the Contact Form
When a visitor completes the “Request a Quote” form, the following information may be provided:
- Name and email address (required)
- Telephone number and preferred method of contact (optional)
- Assignment details, including service type, appointment type, preferred date and time, location or video platform, and estimated duration (optional)
- Any information entered in the “Reason for Reaching Out” and “Additional Notes” fields
Submitted details should be kept general. Because interpreting services are provided in medical, legal, and immigration settings, the contact form is intended only for a high-level description of the requested assignment. Detailed health, legal, or immigration information should not be included in the form. Such specifics may be discussed through a secure channel once contact has been established.
Standard Technical Information
As is common to most websites, the web host automatically records basic technical data when a page is loaded, including the visitor’s IP address, browser type, and the time of the request. This data is used to deliver the website and maintain its security. The website does not place advertising or analytics cookies on visitors’ devices.
How We Use Information
Information collected through this website is used for the following purposes:
- To respond to inquiries and provide cost estimates
- To schedule, prepare for, and deliver requested interpreting services
- To issue invoices and communicate regarding ongoing engagements
- To maintain records as necessary for legitimate business and legal purposes
Personal information is not used for advertising and is not sold, rented, or otherwise disclosed for commercial gain.
Disclosure of Information
Submitted information is treated as confidential and is disclosed only to the service providers that facilitate the operation of this website and the handling of inquiries:
- Web3Forms — the form-delivery service that processes contact-form submissions and forwards them to us. Submissions pass through Web3Forms subject to its own terms and privacy notice (web3forms.com/privacy).
- Email Provider — submitted messages are delivered to and stored within our email account so that they may be reviewed and answered.
- Website Host — the provider that stores and serves these web pages and records the standard technical data described above.
Information may also be disclosed where required by law or where necessary to establish, exercise, or defend legal rights.
External Links
This website may contain links to services operated by third parties, including outbound links and email addresses. Such services are governed by their own terms and privacy notices and may employ their own cookies and storage technologies. We are not responsible for the privacy practices of websites we do not operate.
Data Retention
Inquiry and client information is retained for as long as necessary to respond to inquiries, deliver services, and satisfy ordinary business and legal recordkeeping obligations. A request for deletion of inquiry information may be submitted at any time and will be honored except where retention is required by law.
Security
Reasonable measures are taken to protect the information in our possession, including access limitations and the use of reputable service providers. No method of transmission over the internet is entirely secure, which is a further reason that sensitive details should not be submitted through the contact form until a secure channel is available.
Your Rights
Visitors may request access to, correction of, or deletion of the information they have submitted by contacting sudekallc@gmail.com. Visitors may also decline to provide optional information, although certain details are necessary in order to provide an accurate estimate.
Children’s Privacy
This website is intended for adults arranging professional interpreting services and is not directed to children. We do not knowingly collect personal information from children.
Interpreting Confidentiality
Independent of this Policy, all interpreting services are governed by applicable professional codes of ethics. Information disclosed during an interpreting assignment is treated as strictly confidential and is not discussed outside the context of that assignment.
Changes to This Policy
This Policy may be revised from time to time. Any revisions will be reflected by the “Last updated” date set forth above. Periodic review of this Policy is recommended.
Contact
Questions regarding this Policy or the handling of personal information may be directed to sudekallc@gmail.com.